You have questions before the beginning of your stay at Domaine de l’Orée, this page is for you!
Opening on April 23rd until September 12th 2021
Help needed ?
Call us from January until December at +33 2 51 33 10 59 or send us an email at email@example.com
What day should I arrive?
- In low season: from 23/04 to 02/07 eand from 28/08 to 12/09
You can choose your arrival day.
- In high season: from 03/07 to 27/08
Cottage : Stays possible for 7 or 10 nights (arrival on Saturday, Sunday, Wednesday)
Pitch : You can choose your arrival and departure days without.
How to pay my reservation?
You can pay by:
– credit card on our secured site
– bank tranfer
Payment in installments at no cost, after acceptance by management.
A deposit will be required to reserve : 15% of the total amount of the stay.
Payment of the balance must be cashed no later than 30 days before arrival; The management reserves the right to cancel your stay (see general terms on page 2 of our booking form).
The cancellation insurance
If you wish to take out the cancellation insurance, please let us know at the time of your reservation. This option can not be taken out after payment of the deposit.
The cancellation insurance is 3.3% of the amount of the stay.
More info here >>
Should deposit be given?
The day of your arrival at the reception of the keys, we will ask you a deposit (non-cashed to guarantee our rentals :
– Cottage : 200€
– Pitch : 50€
This deposit can be left by imprint of card credit and it will be erased after the inventory and check-out by a member of the team of the campsite.
State of play
Upon arrival, we kindly ask you to check the general condition of your cottage and to report any deficiencies or nedeed repairs with 24 hours.
You check your inventory alone on arrival, however we did an outgoing survey. You have to leave uour cottage at 10 am maximum. A member of the campsite team will check the cottage and make the inventory. If everything is ok, your deposit will be destroyed. In case of trouble, we will call you.
Where to park my car?
A free parking included in the price of your stay is provided for your car next to your rental. Please note that the campsite also has free parking at the entrance to the site. Possibility of a second car on the site with supplement, following place (see tariff supplements).
My dog’s holiday?
Our friends pets are accepted at the campsite (cats and dogs, excluding dogs category 1 and 2) and must be tattooed and vaccinated. We will ask you to present the vaccination record at the time of your arrival.
Please ensure that your pet does not do any damage around it, kindly keep it pet on a leash. Animals are however prohibited within the bathing area for obvious reasons of hygiene. Bags are available free of charge at the reception desk to collect their excrement.
Reminder: in no case should you leave your pet alone in the rental, for its comfort and also to avoid any deterioration that would involve your deposit. We can lend you a vacuum cleaner the day before your departure or during your stay to facilitate the cleaning before the inventory.
I would like a location close to the pools and the bar
We inform you of any information that will allow us to better meet your expectations (to be specified on your reservation contract), however this preference does not give right to the choice of a site, however we will do your best to satisfy you. In addition, you will be allocated a location during the booking but the number will not be communicated to you before your arrival because this information is neither final nor contractual.
Is the site secure?
The site is secured by guarded access barriers.
To avoid traffic at nightfall, the gates are closed at 23h.
For guests returning later, or if you arrive after closing the gates, you are asked to park your vehicle in the visitor parking lot of the free campsite and reach your location on foot.
As a reminder, no vehicle is allowed to circulate in the campsite between 23h and 7h, for the safety and the respect of the sleep of each one.
In the pools, can I bring what kind of swimsuit?
Swim shorts or underwear are no longer allowed in our water park for a few years. Indeed, the regulations concerning water testing have evolved considerably and the restrictions of the ARS (Regional Health Agency) are more stringent. At the reception we sell bath boxers for those who would not have planned! 10 € boxer blue navy or black size from S to XXL (depending on stock)
Electric, charcoal or wood burning barbecues are prohibited (prefectural decree). We propose gas barbecues to rent.
You can also book your holiday package at the time of booking!
- Home appliance
Rental of refrigerator top or microwave for camping pitches.
- Bed linen
You may want to hire sheets for your stay. The price is 12€ for a bed. Pillows and quilts are included in all accommodation.
Bed linen are included in Cottages 4 flowers and Premium .
- Baby accessories
Rental of baby bed, baby chair or stroller
Bike rental for your trips with family or friends for a day, or the week. It is also possible to rent a baby seat or the bike equipped with a trailer for children.
A wifi connection is possible throughout the campsite. This system is chargeable, tickets are on sale at reception (during opening hours).
A free hotspot is at your disposal at the reception and the bar: ideal to consult his emails for free!
You can also book your holiday package at the time of booking!
- Laundry serviceLaundry with 4 washing machines and 2 dryers (sale of chips at the reception): 4 € drying and 5 € washing!
- Game room
Adjacent to the bar, discover a games room with: video games, billiards, table football. Rates from 0.50 € table football, 1 € billiards or pinball, 2 € the game of air hockey …
- Fitness center
The fitness room gets a new look for the 2016 season! It is free and reserved for adults. New appliances, new atmosphere!
- Campsite with disabled access
- A free shuttle is at your disposal in July and August only near the campsite to go to the beach … information from the reception
- The rentals all include a location for your car, TV, fridge-freezer, microwave and a semi-covered or covered wooden terrace with a garden furniture and 2 relaxing chairs! A real comfort!
- Sale of T-shirts and other products at the campsite reception desk. By participating in our animations, try to win camping gifts!
- Iron / hairdryer / vacuum cleaner / board games …, on request at reception during opening hours.